Identifying Network Ports

This guide will help you identify network ports (or “drops”) installed at workstation locations. Generically, a network port may also be referred to as a “data port/drop” or an “ethernet port/drop”.

Network vs. Phone

Network and traditional telephone ports (more accurately — RJ45 and RJ11 ports, respectively) look very similar at first glance — the visible differentiator being that network ports are a bit wider than phone ports:

Top: Network (RJ45), Bottom: Telephone (RJ11)

RingCentral phones are “Internet Protocol (IP)” phones — thus, they utilize network ports, and not traditional phone ports. See: Desk Phone Setup Guide

Types of Ports

In-Wall Port

As the name suggests, the most common form of a network port — an in-wall port — will be installed in a wall plate, like so:

Biscuit Jack

Another common network port type is the modular and flexible implementation known as a biscuit jack. They may be installed onto a permanent fixture, such as a wall, or they may not be affixed to anything at all — free to move with the cable:

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